Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, products, and services.
- Information We Collect
We may collect the following data when you use our websites or services:
Personal Data (you provide):
- Full Name
- Email Address
- Mobile Number
- Date of Birth and Time
- Place of Birth
- Billing/Shipping Address (for product purchases)
- Any information shared via forms or chats during consultation
Device and Usage Data (collected automatically):
- IP address
- Browser type and version
- Pages visited and time spent
- Referring websites or sources
- Cookies and similar technologies
- How We Use Your Data
We use your information for the following purposes:
- To deliver astrology consultations and digital products
- To process payments and provide customer support
- To personalize your experience
- To send updates or promotions (only if you opt in)
- To improve website functionality and services
- To comply with legal and tax obligations
- Legal Basis for Processing (International Users)
If you are located in the EU/EEA or other regions with data protection laws, we process your data based on:
- Contractual necessity – when booking consultations or buying a product
- Legitimate interest – for improving services and fraud prevention
- Consent – for email marketing (where applicable)
- Legal obligations – for recordkeeping and law enforcement
- Data Retention
We retain your personal data only as long as necessary:
- For consultations: until service completion or account deletion
- For digital product purchases: for tax/legal compliance (e.g., 5–7 years)
- For marketing (if opted-in): until you unsubscribe
- You may request deletion at any time by emailing us
- Cookies & Tracking
We use cookies and tracking tools (like Google Analytics and AdSense) to:
- Understand how visitors use our website
- Improve performance and personalize content
- Show relevant advertisements
You can manage cookies through your browser or a cookie consent banner.
- Third-Party Services
We may share limited data with third parties for service delivery, including:
- Google Analytics & AdSense
- Email platforms (e.g., Mailchimp)
- Payment processors (e.g., Razorpay, PayPal, Stripe)
- Booking or form tools
Each provider has its own privacy policy, which we recommend reviewing.
- Data Security
We take reasonable technical and organizational measures to protect your data, including:
- SSL encryption
- Secure databases and access control
- Regular updates and monitoring
However, no system is 100% secure online. Please share information at your discretion.
- Your Rights
If you reside in the EU, EEA, UK, or other jurisdictions with data rights, you may:
- Request access to your data
- Ask for correction or deletion
- Object to certain types of processing
- Withdraw consent at any time
- Lodge a complaint with a data authority (if applicable)
To exercise your rights, email: connect@vinaygrover.com
- Children’s Privacy
We do not knowingly collect personal data from individuals under 13. If you believe a child has submitted data, contact us and we will delete it promptly.
- International Transfers
Your data may be processed or stored outside your country (e.g., in India, the U.S., or EU). We ensure appropriate safeguards are in place.
- Links to External Sites
Our websites may link to external resources. We are not responsible for their content or data practices. Please review their privacy policies separately.
- Policy Changes
We may update this policy from time to time. Any changes will be posted here with a new effective date.
- Contact Us
For any privacy-related questions or to request data access/removal:
Vinay Grover
connect@vinaygrover.com